1. Scope
This policy applies to all services provided by EditNow, including but not limited to account registration and login, text rewriting and detection, history management, tickets and attachments, credit top-up, payment settlement, notifications, and other related services.
2. Information We Collect
- Account and identity information: such as email address, username, password hash, verification code status, necessary account information returned by third-party login services, account creation and update times, etc.
- Security verification and risk control information: such as registration IP, request IP, login failure count, account lock status, session security information, CAPTCHA results, and other necessary risk control records.
- Content you actively submit: such as text you input, upload, or paste, system-generated rewrite results, detection results, scores, task parameters, credit consumption, and history records.
- Ticket and attachment information: such as ticket title, description, reply content, image attachments and their metadata including filename, type, size, upload time, etc.
- Transaction and payment information: such as order numbers, payment amounts, credit quantities, order status, transaction serial numbers, credit flows, and balance change records.
- Browser local storage and preference information: such as language preferences, referral code storage, onboarding guide status, announcement and message read status, page layout preferences, etc.
3. How We Use Your Information
- Complete account registration, login, identity verification, account management, and security controls.
- Provide you with core services including text rewriting, text detection, history records, and credit settlement.
- Process order creation, payment callbacks, credit issuance, consumption deductions, exception compensation, and financial reconciliation.
- Provide ticket support, notification reminders, customer service response, and issue resolution.
- Maintain system security, identify abnormal access, malicious registration, cheating behavior, API abuse, and other risks.
- Conduct service statistics, troubleshooting, performance optimization, feature improvement, and experience enhancement.
4. Cookies and Similar Technologies
- To ensure login status, security verification, and service continuity, we may use cookies or other similar technologies.
- Some cookies are used to maintain session state, identify logged-in users, or complete security verification.
- We may also use browser local storage to save language preferences, page settings, guide status, and message read records to improve user experience.
- You can manage or clear relevant cookies and local cache through browser settings, but disabling these features may cause some services to not function properly.
5. How We Share Your Information
We do not sell your personal information to unrelated third parties. However, within the scope of legality, legitimacy, and necessity, we may share necessary information with email service providers, CAPTCHA service providers, third-party login services, third-party payment services, cloud services, and security risk control service providers to complete verification code delivery, payment settlement, login authorization, system operations, and risk control; except where otherwise required by laws, regulations, administrative enforcement, judicial authorities, or regulatory bodies.
6. Information Storage and Retention
- Your information is typically stored on our own servers or in compliant infrastructure environments we commission.
- We retain your information only for the minimum period necessary to fulfill the purposes described in this policy; where laws and regulations provide otherwise, such provisions shall prevail.
- Basic account information is generally retained during the account's existence; verification codes and temporary session data are stored short-term based on validity periods; history records, ticket attachments, order records, and risk control logs may be retained for certain periods based on functional and compliance requirements.
7. Information Security
- We take reasonable and feasible security measures to protect your personal information, including password hash storage, sensitive configuration encryption, session cookie security attributes, CAPTCHA and rate limiting protection, permission controls, attachment type and size verification, etc.
- Nevertheless, the internet is not an absolutely secure environment. Users should understand the risks that may arise from hacker attacks, technical failures, force majeure, or improper safeguarding by users themselves.
8. Your Rights
- Query and access your account information, history records, order records, and related service data.
- Correct or update your account information, such as username, email, password, etc.
- Delete certain data you actively submitted when the product provides such functionality, such as history records, notifications, etc.
- Reduce local data retention by logging out, clearing browser cache, etc.
- Submit inquiries, complaints, or applications regarding personal information processing, privacy protection, account security, etc.
9. Third-Party Services
This website may integrate email delivery services, third-party payment services, third-party login services, CAPTCHA services, cloud services, and third-party model API services. These third parties may have independent privacy policies and data processing rules. When using related features, you should also review the privacy statements of the respective third parties.
10. Contact Us
- Email: [email protected]
- WeChat: RJK-2006